Privacy Policy

At Smartline, your privacy is a top priority. This Privacy Policy explains how we collect, use, and safeguard your personal information whenever you browse, shop, or get in touch with us.

1. Information We Collect

When you use Smartline, we may collect the following types of data:

  • Personal Information: Your name, email address, phone number, and billing/shipping details.

  • Order Details: Purchased items, payment method (processed securely), and your order history.

  • Device & Usage Information: IP address, browser type, and cookies to enhance your shopping experience.

2. How We Use Your Information

We use the information we collect to:

  • Fulfill and deliver your orders

  • Provide order confirmations and customer support

  • Share special promotions and updates (only if you opt in)

  • Personalize and improve your shopping experience

3. Your Privacy Comes First

We do not sell your personal information. We may share your data only:

  • With trusted service providers (e.g., shipping partners) to complete your orders

  • When required by law in the UAE or Saudi Arabia

4. How We Protect Your Data

To keep your data secure, we use:

  • SSL encryption to protect data during transmission

  • Secure payment gateways with encryption for financial data

  • Internal access controls to limit who can view sensitive information

5. Your Rights (UAE & Saudi Arabia)

You have the right to:

  • Access the personal data we store about you

  • Request correction or deletion of your information

  • Unsubscribe from marketing communications at any time

📧 To make a request, contact us at: smartline765@gmail.com

6. Cookies & Tracking

We use cookies to:

  • Remember your shopping cart and preferences

  • Recommend products based on your activity

  • Improve website performance and user experience

You can manage or disable cookies anytime via your browser settings.

7. Policy Updates

Our Privacy Policy may be updated from time to time. The most current version will always be available on our website.

8. Contact Us

If you have any questions or concerns regarding this policy or your personal data:

📧 Email: smartline765@gmail.com
🌍 Serving customers across the United Arab Emirates and Saudi Arabia