Terms of service

Welcome to Smartline. By accessing our website or placing an order, you agree to the following Terms of Service. Please review them carefully before using our site or making a purchase.

1. Overview

This website is operated by Smartline. Throughout the site, the terms "we," "us," and "our" refer to Smartline. By visiting our site or purchasing from us, you agree to be bound by these Terms of Service and any related policies referenced herein.

2. Eligibility & Acceptable Use

  • You must be 18 years or older to use this site and place orders in the UAE or Saudi Arabia

  • You agree not to use our website for any unlawful or unauthorized purposes

  • Violating these terms may result in account suspension or termination of service

3. Product Information

We aim to ensure that all product descriptions, images, and pricing are accurate. However:

  • Product colors and visuals may vary slightly depending on your screen settings

  • We reserve the right to modify or discontinue products without prior notice

4. Pricing & Payment

  • All prices are listed in AED or SAR, based on your location

  • Prices include VAT, unless specified otherwise

  • We accept secure online payments via major debit/credit cards

  • Orders are confirmed only after successful payment processing

5. Shipping & Delivery

Please refer to our [Shipping Policy] for complete details.

  • Delivery times are estimates and may vary due to courier issues or external delays

  • We aim to dispatch all orders within 1–2 business days

6. Returns & Refunds

For information on returns and refunds, please refer to our [Return & Refund Policy].

  • Returns must meet our eligibility criteria

  • Refunds are processed after the returned item is received and inspected

7. Account Registration & Security

  • You are responsible for maintaining the confidentiality of your account details

  • All account information must be accurate, complete, and up to date

  • Notify us immediately of any unauthorized access or suspicious activity

8. Third-Party Services

Our site may include links to or integrations with third-party websites or services.

  • Smartline is not responsible for the content, policies, or actions of third-party platforms

  • Use of such services is at your own discretion and risk

9. Intellectual Property

All content on Smartline, including text, images, logos, graphics, and branding, is the intellectual property of Smartline.

  • You may not copy, reproduce, or distribute any part of this site without written permission

10. Changes to These Terms

Smartline reserves the right to update or change these Terms of Service at any time.

  • The most recent version will always be available on this page

  • Continued use of the website indicates your acceptance of any changes

11. Contact Us

If you have any questions or concerns about these Terms of Service, feel free to contact us:

📧 smartline765@gmail.com
📍 Serving customers across the United Arab Emirates and Saudi Arabia